Cancellation Policy

To change a registered participant name, FMA must receive, at least 3 business days prior to the training date, a letter or email from an authorized executive, requesting the name change.
No telephone registrations are permitted

Cancellation and Refunds

Live Sessions within 3 hours travel time from the FMA NY location and all Web Based Training

  • Registration fee will be refunded as long as the registrant cancels at least 5 business days prior to the training date. A cancellation fee, which includes any credit card fees , processing and administration, of $15 will be charged to the participant.
  • There is a 50% refund for cancellations within 3-4 business days of the training date.
  • There is no refund for cancellations within 2 business days or for “no-show” participants.
  • One training date change is permistted in lieu of cancellation.
  • The FMA Institute reserves the right to cancel classes due to schedule conflicts or other reasonable explanations. Every attempt is made to reschedule or inform registered participants.

Live Sessions greater than 3 hours travel time from the FMA NY location

  • Registration fee will be refunded as long as the registrant cancels at least 14 business days prior to the training date. A cancellation fee, which includes credit card fees, processing and administration, of $25 will charged to the participant.
  • The registrant is also responsible for reimbursement of any travel expenses that can not be refunded.
  • There is a 50% refund for cancellations within 13-7 business days of the training date. The registrant is also responsible for reimbursement of any travel expenses that can not be refunded.
  • There is no refund for cancellations within 6 business days or for “no-show” participants.
  • One training date change is permitted in lieu of cancellation.
  • The FMA Institute reserves the right to cancel classes due to schedule conflicts or other reasonable explanations. Every attempt is made to reschedule or inform registered participants. WHen applicable a full refund will be made.